Stress management at work course

Training to help managers effectively deal with and reducing the impact of stress on individuals and their teams.

a stressed employee being supported by their manager

Trainer Led Learning

1 Day
Certificate of learning
  • Group bookings of 6-24 learners per course
  • Face to face or virtual course options
  • From £1420 (excl VAT) per group

Online Learning

2.5 Hours
Certificate of learning
  • Individual or multiple learner bookings
  • £75 (excl VAT) per learner

What is a Stress management at work course?

The Stress management at work course is tailored for individuals and teams who may need to help people through stressful or challenging situations.

Learners will develop understanding of stress, improve their ability to manage stress and optimise their wellbeing at work, as well as gaining the skills needed to support and manage stress within their team.

It is particularly relevant for individuals who are managing people in higher-stress work environments, those experiencing or working with individuals who are dealing with persistent stress, or anyone interested in learning effective stress management techniques and tools.

Stress management at work training will equip your learners with a range of strategies and tools that can be used proactively to reduce the impact of stress, as well as reactively when someone is faced with a particularly challenging situation.

Training managers, and individuals, within your organisation can create a positive work environment that supports employee mental health, wellbeing and reduces absenteeism.


Why choose to train with us?

For more than 40 years, Red Cross Training has been providing training to businesses. With a focus on regulated training in the first aid industry and mental health training that was developed through real-world experience and expertise, we have established an excellent reputation, delivering valuable services and training to individuals and organisations throughout the UK.

This Stress management at work course utilises the same framework we use to train our own teams, who through their work, are routinely supporting individuals facing hugely diverse challenges and difficult situations. This versatile framework can be utilised to support the wellbeing of your employees or team members.

Did you know:

  • The Red Cross has a global reputation in providing both emotional and practical support during crises.
  • By learning with the British Red Cross, you'll benefit from the expertise of our teams in supporting people in emotionally challenging situations.
  • The course content is based on the globally recognised CALMER psychosocial framework.


What topics are included on the course?

The Stress management at work course is one of our most comprehensive Mental health at work courses. This one day course looks at stress in the workplace and how managing stress at work can positively benefit both individuals and their teams, with managers reporting increased confidence when managing stress. Improved management of workplace stress will often result in improved productivity, reduced absenteeism, and a culture where employee wellbeing is a priority.

The introductory section of this course shares modules with our Wellbeing support at work course. This forms the foundations from which learners can build their skills in Stress management at work.

During the course learners will gain a deeper understanding of the following concepts and learn practical techniques to apply them:


1. Introduction to supporting others and yourself:

  • Understanding individual reactions to a difficult situation.
  • Understanding the impact of powerful emotions and ambiguous loss.
  • Recognising how the window of tolerance can help people thrive in everyday life.

2. Effective communication and active listening:

  • Understanding the importance of effective communication in providing support.
  • Developing tools to build rapport and trust.

3. Identifying and responding to others' needs:

  • Understanding different personalities, cultures, and backgrounds.
  • Identifying the needs of others.
  • Developing effective responses, resources, and support strategies.

4. Building resilience and coping skills:

  • Understanding the importance of personal resilience when helping yourself and others.
  • Developing strategies for managing stress and building resilience.
  • Developing skills for self-compassion and mindfulness.

5. Stress awareness at work:

  • Understanding what stress is and how it can affect you.
  • Recognising your individual stress triggers.
  • Understanding different reactions to stress and how to recognise stress in the workplace.

6. Dealing with stress:

  • Developing strategies and tools for coping with stress at work.
  • Understanding the benefits of mindfulness.
  • Developing strategies to reduce the impact of stress at work and build team resilience.

7. Managing stress at work:

  • Understanding how to support and recognise different types of stress reactions.
  • Understanding different types of support for stress in the workplace.
  • Using the British Red Cross CALMER framework to manage your own stress and support others experiencing stress.
  • Developing communication skills including recognising barriers to listening and learning how to listen actively.
  • Understanding how appreciative enquiry can help identify what has worked in the past and how learning from it can shape your approach to similar situations in the future.


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What are the course delivery options?

The Stress management at work training course is available to learners through three routes:

Online learning (2.5 hours):

  • Book for only £75 (excl VAT) per learner.

Learners access the Stress management at work course materials through our learning management system at their own convenience, making this the most versatile and flexible version of this course.

Learners cover the course modules independently, which can be beneficial if you have learners who may not be comfortable talking about mental health publicly. This online course is also a great choice for those that prefer to work through learning at their own pace and have time limitations.

Book Online Learning


Face to face learning (1 day):

  • From £1,895 + VAT for group bookings of 6-24 learners at your place of work.

This involves students attending a physical course either in one of our training venues or at your own premises. Classroom based courses allow learners to interact face-to-face with their trainer and peers, helping build relationships and trust within a team. It typically involves group discussions, and practical activities to make the course interactive and engaging for all learning styles.

Virtual learning (1 day):

  • From £1,420 + VAT for group bookings of 6-20 learners.

Our virtual learning is a live online class, and includes all the interactive simulations, and discussions you would expect to find in classroom-based learning. Virtual learning offers a range of benefits, including increased flexibility, convenience, and accessibility for learners.

This style of learning is suitable for all, but is particularly useful if you have a team spread over a large geographical area.


Get in touch to find out more

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Learning and assessment

Assessment and certificate

This is not an assessed course. Learners will receive a certificate of learning after they have covered all the modules of the course and engaged in activities designed to help them develop the tools and resources they need to apply the skills in a real-life environment.

Entry Requirements

Suitable for all learners over the age of 16.

Mental health training can be emotionally challenging but our experienced trainers are skilled at helping individuals cope with any challenges that may arise during the training program. Some learners may experience unexpected emotions during the training as a result of past experiences. The course content is varied and may include relatable trauma or crisis experienced by some individuals.

If you, or your learners, have any concerns they wish to discuss prior to the course please get in touch with our team?



How will training help with managing team stress?

Mental health at work training with a focus on stress management can educate managers about the causes and symptoms of stress. This knowledge enables managers to recognise signs of stress in their team members and understand the impact it can have on performance, wellbeing, and morale.

Improving skills around communication and emotional Intelligence, conflict resolution, coaching and support, stress reduction techniques and resilience building equips managers with the skills needed to effectively navigate challenges and help their team members do the same. If Stress management at work isn’t the right fit for the skill gaps in your team, you may want to consider our Mental health awareness for managers course.

By investing in training programs that address stress management, managers can acquire the necessary skills, knowledge, and tools to effectively support their team members, mitigate stressors, and foster a healthier work environment.


How can managers reduce stress in the workplace?

Managers play a crucial role in creating a positive work environment and reducing stress for their employees. You should consider:

Clear Communication: Encourage individuals to share their concerns, ideas, and challenges.

Workload Management: Avoid overloading individuals with excessive work and ensure realistic deadlines.

Empowerment and Autonomy: Provide your teams with a sense of control over their work, allowing them to make decisions whenever feasible.

Supportive Environment: Foster a supportive work environment where employees feel comfortable seeking help and support. Encourage teamwork, collaboration, and peer support.

Clear Goals and Expectations: Set clear goals and expectations for employees. Uncertainty and ambiguity can contribute to stress.

Recognition and Appreciation: Feeling valued and appreciated boosts morale and reduces stress levels.

Work-Life Balance: Encourage a healthy work-life balance among employees.

Training and Development: Provide opportunities for employees to enhance their skills and knowledge reducing stress associated with feeling unprepared or inadequate. This can include training for your management team so they feel better able to manage stress at work within their team.

Remember that every workplace is unique, so it's important to assess the specific needs of your team and tailor these strategies accordingly. Involving your team in discussions around what support they would find useful, and how effectively it is working, will ensure people feel valued and listened to.


Do you offer other Mental Health courses?

If a Stress Management at Work course is not for you, we have other courses, ranging from 2 hours to 1 day, that may suit your Mental health at work training needs.

We also offer a shorter 3.5 hour Stress awareness at work course.