How we use cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

By continuing to browse our website, you agree to our use of cookies.

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website. 

They are widely used in order to make websites work and to provide information to the owners of the sites.

We use cookies to:

  • make our website work as you'd expect
  • collect anonymous data on how users navigate our website, which helps us continuously improve it
  • allow you to share our content on social networks.

We also use third party cookies to help make our advertising as relevant as possible.

We do not use cookies to:

  • collect any personally identifiable information
  • pass personally identifiable data to third parties.

Turning cookies off

By using our website, you agree to our use of cookies and you agree to us storing and retrieving cookies, unless you have set your internet browser to stop cookies from being saved on your computer or mobile device. 

Most web browsers allow some control of most cookies through the browser settings. 

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them (and stop cookies from being saved in the future), visit the All About Cookies website.

Please note that if you choose to block all cookies, you may not be able to access all or parts of our website. 

To opt out of being tracked by Google Analytics across all websites, you can download the Google Analytics Opt-out Browser Add-on.

Cookies we use

Functional cookies

These are essential for our website to work as expected, for example to allow you to book a course or submit an enquiry.

They also enhance your experience whilst using the website, for example by remembering your accessibility preferences.

We use the following functional cookies on our website:

Cookie name Purpose of cookie
ASP.NET_SessionId This cookie identifies you as a single visitor for the duration of your visit to our website.

It passes information from page to page and remembers your selections so that you can search for and book courses.

It is deleted when you close your browser.
ASPXAUTH If you are a registered user of our website (i.e. you have previously created a password so you can log in and see your stored details), these cookies will recognise when you are logged in and (if you choose) allow you to stay logged in for up to one month.
RCT.User.UserName
RCT.User.PersistentLoginID
Location When you search for a course near you, this cookie remembers the location you entered so you don’t have to re-enter it the next time you search.

Third party functional cookies

We use some third party services on our website, which may set cookies on your computer or mobile device. 

We work hard with these third party providers to ensure they use cookies appropriately, but – because third party service providers set their own cookies – we don’t have direct control over how they use them.

You can manually block these cookies using your browser, although some functionality might be lost.

We use the following third party functional cookies on our website:

Service Cookie name Purpose of cookie
Google Maps NID This cookie allows us to embed Google Maps in our website, so you can see where our training venues are.

View Google's cookie policy
Facebook locale These cookies enable some of our pages to be shared on Facebook.

Facebook's cookie policy
_js_datr
act
Twitter metrics_token These cookies enable some of our pages to be shared on Twitter.

Twitter's cookie policy
pid
guest_id
_twitter_sess
ua
Vimeo __utmt_player These cookies allow us to embed videos from Vimeo in our pages, so you can view them on our website.

They also enable us to track the number of video views.

Vimeo's cookie policy
Vuid
Player
YouTube VISITOR_INFO1_LIVE These cookies allow us to embed videos from YouTube in our pages, so you can view them on our website.

They also enable us to track the number of video views.

Google's cookie policy
PREF
YSC

Performance cookies

We use cookies to compile visitor statistics such as:

  • how many people have visited our website
  • what type of technology visitors are using
  • how long visitors spend on the website
  • what pages visitors look at.

This helps us to continuously improve our website. The cookies collect information in an anonymous form.

We use the following performance cookies on our website:

Service Cookie name Purpose of cookie
Google Analytics _ga These cookies help us improve our website by collecting anonymous data such as the number of visitors, where they have come from and the pages they visited.

Google's cookie policy
_utmb
_utmt
_utmz
_utma
_utmc
_gat
_utmli
ClickTale WRUID These cookies help us improve our website by collecting anonymous data such as mouse movements and clicks.

ClickTale's privacy policy
WRIgnore
Hotjar _hjClosedSurveyInvites These cookies help us improve our website by collecting anonymous data such as scrolling behaviour and interaction with online forms.

> Hotjar's privacy policy
_hjDonePolls
_hjMinimizedPolls
_hjDoneTestersWidgets
_hjMinimizedTestersWidgets
_hjDoneSurveys
_hjIncludedInSample
Hubspot __hstc These cookies allow us to track and target the interests of our users to enhance the experience on our website and pages you visit within HubSpot. The specific types of cookies used by HubSpot include:

Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our website.

Analytics and customisation cookies:  These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our website for you.

Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies: These cookies are used to enable us to share pages and content that you find interesting on our website through third party social networking and other websites. These cookies may also be used for advertising purposes too. 

HubSpot's cookie policy
__hssrc
__hssc
hsPagesViewedThisSession
hubspotutk
hubspot.hub.id
hubspotauth
hubspotauthcms
hubspotauthremember
_hs_opt_out
__hluid
VWO _vis_opt_exp_EXPERIMENT
_ID_goal_GOAL_ID
These cookies allow us to test and personalise our website by dividing traffic among different variations and tracking which one works the best.

> VWO's privacy policy
_vis_opt_test_cookie
_vis_opt_exp_EXPERIMENT
_ID_combi
_vis_opt_exp_EXPERIMENT
_ID_exclude
_vis_opt_exp_EXPERIMENT
_ID_split
_vis_opt_s
_vis_opt_out
_vwo_uuid

Advertising cookies

We have some relationships with carefully selected and monitored third party suppliers to perform remarketing services on our behalf. Remarketing is a way for us to connect with people who have recently interacted with our website.

We may place remarketing cookies during your visit and third party suppliers, including Google, may use these to show you British Red Cross adverts when you visit other websites.

Neither us, advertisers nor our advertising partners can gain personally identifiable information from these cookies.

You can learn more about online advertising and opt out of almost all advertising cookies at Your Online Choices (this doesn't mean that you won't see adverts, but it does mean that the adverts you see will not be tailored to you).

We use the following advertising cookies on our website:

Service Cookie name Purpose of cookie
DoubleClick IDE These cookies are used to target advertising based on what’s relevant to you and to avoid showing you adverts that you’ve already seen.

View Google's privacy policy
DSID
_drt_
test_cookie
id
Barilliance cbar_uid If you add a course to your basket but don’t complete your booking, this cookie allows us to send you a reminder email which shows what you had in your basket and asks if you need any help.

View Barilliance's privacy policy
cbar_sess
cbar_data_unifo[cart_url]
cbar_data_unif{cart_url]
cbar_cart_checksum
cbar_livt
cbar_sess_pv