Mental wellbeing courses to help manage stress and build resilience

A woman looks anxious as her colleagues talk in the background

Did you know that 11.7 million working days were lost in 2015/16 due to work related stress, depression or anxiety*?

Employees' mental wellbeing can affect how well a workforce functions, which is why we've developed courses based on the Red Cross' psychosocial framework for supporting people in crisis.

Our courses aim to help people manage stress and promote wellbeing by looking after themselves and others, building more resilient individuals and teams.


Causes and impact of work related stress

Common causes of work related stress, depression or anxiety (defined as a harmful reaction to work pressures/demands) include:

  • tight deadlines
  • too much responsibility
  • challenging customer situations
  • lack of managerial support.

Stress accounted for 37% of all work related ill health cases and 45% of all working days lost due to ill health in 2015/16*.

How training can help staff to manage stress

Our mental wellbeing courses aim to develop individual and team wellbeing and resilience by giving people the skills they need to:

  • cope during and after a crisis
  • look after themselves and support their colleagues
  • function more effectively within a team.
The courses are suitable for managers and staff in a range of sectors, particularly customer facing roles such as call centres.

What people say about our mental wellbeing courses

"After attending this course I will be more mindful of how I interact with people when it comes to a crisis.

"I feel better placed to understand how and why people respond the way they do."

– Gavin Scaife, Aviva


To find out more about what we offer, please contact us via our simple enquiry form


* Labour Force Survey (LFS): Work related stress, anxiety and depression statistics in Great Britain 2016

© British Red Cross 2017