Stress Management and Team Resilience

Why choose this course?

The Stress Management and Team Resilience course is tailored for individuals and teams who may need to help people through stressful or challenging situations. Learners will develop understanding of stress, improve their ability to manage stress along with team resilience training.

The course is relevant for individuals who need employee resilience training or stress management training for employees.

Stress management training will equip your learners with a range of strategies and tools that can be used proactively to reduce the impact of stress, as well as reactively when someone is faced with a particularly challenging situation.

Resilience training within the workplace can create a positive work environment increase team resilience and reduces absenteeism.

 

Why choose us?

Red Cross Training offers mental health training courses through our interactive Mental Health at Work courses which are designed to build both team and individual resilience and to help staff members return to and maintain a state of positive mental wellbeing.

By taking a positive approach to mental health and wellbeing in the workplace, your organisation can benefit from:

• more engaged and motivated staff
• reduction in absence and associated costs
• increased productivity and staff retention
• improved professional reputation
• satisfied customers.

 

How does the trainer-led learning work?

Face to face learning

Course learners can attend a physical course either in one of our training venues or at your own premises. Classroom based courses allow learners to interact face-to-face with their trainer and peers, helping build relationships and trust within a team. It typically involves group discussions, and practical activities to make the course interactive and engaging for all learning styles.

Virtual learning

Our virtual learning is a live trainer led class, and includes all the interactive simulations, and discussions you would expect to find in classroom-based learning. Virtual learning offers a range of benefits, including increased flexibility, convenience, and accessibility for learners. It is particularly useful if you have a team spread over a large geographical area.

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How does the online learning work?

Learners can access the course materials through our learning management system at their own convenience.

The course modules can be completed independently - a great choice for those that prefer to work through learning at their own pace and have time limitations. It can also be beneficial to those who may not be comfortable talking about mental health publicly.

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Course content

This is not an assessed course. Learners will receive a certificate of learning after they have covered all the modules of the course and engaged in activities designed to help them develop the tools and resources they need to apply the skills in a real-life environment.

Wellbeing support at work

• Different reactions to difficult situations
• Powerful emotions, feelings and ambiguous loss 
• The Red Cross CALMER framework tool for use in emotionally challenging situations.
• Effective communication and active listening
• Identifying the needs of others, effective responses, resources and support strategies
• Building resilience and improving wellbeing

Stress awareness at work

• Recognising stress and understanding its causes
• The impact of stress and trauma
• Building a trauma-informed workplace using the CALMER framework
• Managing stress and enabling resilience
• Using mindfulness to improve wellbeing
• Strategies and tools for managing stress in your team.
• Developing effective team resilience and support 

Stress management at work

• Understanding how to support and recognise different types of stress reactions
• Understanding different types of support for stress in the workplace
• Using the CALMER framework to manage your own stress and support others
• Developing communication skills including recognising barriers to listening
• Understanding how appreciative enquiry can help identify what has worked in the past and learning from it

Upon successful completion of a Mental Health at Work course, you will receive a British Red Cross Mental Health Champion certificate.

 

Entry requirements

Suitable for all learners over the age of 16.

Mental health training can be emotionally challenging, but our experienced trainers are skilled at helping individuals cope with any challenges that may arise during the training program. Some learners may experience unexpected emotions during the training because of past experiences. The course content is varied and may include relatable trauma or crisis experienced by some individuals.

If you, or your learners, have any concerns they wish to discuss prior to the course please get in touch with our team.

 

FAQs

What does CPD accreditation mean?

All of our CPD courses are accredited. CPD stands for Continuing Professional Development and is the term used to describe the learning activities in which professionals engage in to develop and enhance their abilities. Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality.

How can you build team resilience?

Building team resilience starts with each individual developing awareness and understanding of their own mental health and stress levels. If each individual in a team is aware of what causes them to feel overwhelmed or stressed in emotionally challenging situations, it can better help us to support ourselves and everyone else in the team.

Using the CALMER framework helps individuals to support one another when experiencing stress or poor mental health, and be able to adapt to new or challenging situations.

C – Consider individual reactions and how this may impact the team.

A – Acknowledge the effect stress has on the team.

L – Listen actively and with empathy to your team members.

M – Manage the situation as it changes.

E – Enable the individual or team by facilitating choice.

R – Resource through information.

Why is resilience training in the workplace important for you or your team?

Being resilient allows individuals to adapt to emotionally challenging situations. Resilience training equips team members with a range of tools and strategies to proactively and reactively reduce the impact of stress on themselves and the team.

Using the CALMER framework to train your team in being more resilient will lead to a better awareness of stress across the team; optimised wellbeing at work; a greater confidence when dealing with stressful situations; and a better ability to support themselves and each other.