About us and what we do

How our workplace training courses make a difference

Our first aid training supports the British Red Cross' aim to save lives, prevent and reduce suffering and increase the wellbeing and resilience of people in the UK and across the world.

All operating surplus from our training goes into the British Red Cross' Charity Fund, which is used in many different ways to create the greatest possible impact for people in crisis – whoever and wherever they are.

By choosing us to provide your training, you not only learn life-saving skills which could help you respond to an emergency, but you will also be helping us to achieve our vision of a world where everyone gets the help they need in a crisis.

The British Red Cross is one of the UK's leading first aid training providers, offering first aid and health and safety courses for the workplace. We have over 35 years’ experience of delivering first aid courses, and train over 130,000 people every year from venues across the UK.

A wide range of courses

We offer a wide range of first aid and health and safety courses to help you keep your staff safe at work, including:

Account managed service

If your organisation has regular training needs or you need to organise training across a number of locations, our Key Account service could save you money and time.

Key Account customers enjoy benefits including a dedicated account manager, competitive pricing and discounts, tailor-made courses, flexible booking and invoicing options, and a bespoke online learning and training portal.

99% customer satisfaction

We are the chosen first aid training provider for over 100,000 UK customers, including a variety of public and private sector clients, small businesses and multinational enterprises.

What’s more, we have a customer satisfaction rating of 99 per cent (based on 2021 delegate feedback).

Our commitment to quality and standards

We’re acknowledged by the Health and Safety Executive (HSE) as a standard setter for first aid at work. Our courses meet and exceed the HSE’s criteria for what is expected of training providers, including the qualifications expected of trainers and assessors, monitoring and quality assurance systems, teaching and standards of first aid practice, and syllabus content and certification.

Our quality assurance plan ensures that we consistently deliver our training to a high standard. Our team are ISO 9001: 2015 certified, for the design and provision of first aid courses.