First aid at work
The British Red Cross is one of the UK's leading first aid training providers, offering first aid and health and safety courses for the workplace. We have over 35 years’ experience of delivering first aid courses, and train over 130,000 people every year from venues across the UK.
A wide range of courses
We offer a wide range of first aid and health and safety courses to help you keep your staff safe at work, including:
- first aid at work courses
- first aid at work requalification courses
- annual first aid skills update
- mental wellbeing and resilience courses
- paediatric first aid courses
- fire marshal and moving and handling courses.
We can even tailor courses to your specific needs – contact us to find out how we can help you.
Account managed service
If your organisation has regular training needs or you need to organise training across a number of locations, our Key Account service could save you money and time.
Key Account customers enjoy benefits including a dedicated account manager, competitive pricing and discounts, tailor-made courses, flexible booking and invoicing options, and a bespoke online learning and training portal.
99% customer satisfaction
We are the chosen first aid training provider for over 100,000 UK customers, including a variety of public and private sector clients, small businesses and multinational enterprises.
What’s more, we have a customer satisfaction rating of 99 per cent (based on 2018 delegate feedback).
Our commitment to quality and standards
We’re acknowledged by the Health and Safety Executive (HSE) as a standard setter for first aid at work. Our courses meet and exceed the HSE’s criteria for what is expected of training providers, including the qualifications expected of trainers and assessors, monitoring and quality assurance systems, teaching and standards of first aid practice, and syllabus content and certification.
Our quality assurance plan ensures that we consistently deliver our training to a high standard. Our team are ISO 9001: 2015 certified, for the design and provision of first aid courses. The Red Cross has attained ISO 14001: 2015 certification in environmental management systems.
Frequently Asked Questions
To help our customers understand their regulatory obligations and make their journey on choosing the right first aid course or training provider easier, we answer some of your most frequently asked questions below.