Quality and standards

quality logos 2018

Train with a name you can trust – the British Red Cross

We're acknowledged by the Health and Safety Executive (HSE) as a standard setter for first aid at work, and we're proud to hold the following standards which demonstrate our commitment to delivering quality first aid / health and safety training.

ISO 9001:2015 Standard

The International Organization for Standardization (ISO) is the world’s largest developer of voluntary International Standards. It has over 19,500 standards to help people choose products and services which are safe, reliable and of good quality.

ISO 9001:2015 is a globally recognised standard for the service industry, and is only held by organisations who can show that their services consistently meet customers' needs.

Red Cross Training is ISO 9001: 2015 certified, and we are regularly audited to ensure that our training and customer service meets high standards in:

  • product, process and service quality
  • customer satisfaction.

Investors in People Gold Standard

Investors in People is a management framework established by the UK Government to help organisations get the best from their people.

The Investors in People Standard is recognised across the world as a mark of excellence. It is only given to organisations who can demonstrate:

  • continuous improvement in business performance
  • excellence in developing and supporting their staff.

We hold the Investors in People Gold Standard, which puts us in the top two per cent of organisations across the UK. It reflects that our staff are highly trained and motivated to deliver the best possible experience for our customers.

© British Red Cross 2019